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DTSTART:20261027T180000Z
DTEND:20261027T190000Z
DTSTAMP:20261027T000000Z
SUMMARY:Whatcha Say?: Communicating Across An Intergenerational Workforce
DESCRIPTION:Every generation has their ways of communicating\, but what 
 happens when those don’t match up? How do you ensure expectations are 
 communicated and working relationships are maintained? In this webinar\, we 
 will discuss generational differences in communication and how to work 
 through friction.\n\nRather than relying on outdated stereotypes\, this 
 interactive webinar will tackle difficult topics like sunsetting outdated 
 tasks during transitions\, avoiding the trap of comparing new hires to 
 previous staff\, and setting crystal-clear expectations. Rather than 
 painting colleagues with a broad brush\, this webinar provides practical 
 strategies for setting two-way expectations\, resolving conflict 
 constructively\, and building a culture where every staff member feels 
 valued - no matter where they are in their career journey.\n\nPresenter: 
 Christie Reale has worked in public libraries since high school\, starting 
 with a library page position at the Kannapolis Branch of the Cabarrus 
 County Public Library in 2006. She worked her way up through the library 
 ranks from library assistant to circulation manager to reference librarian 
 to branch manager. She is currently the Deputy Library Director of the 
 Cabarrus County Public Library system.  \n \nChristie earned her MLIS from 
 UNC-Greensboro in 2014. She had the privilege of being a member of the 2016 
 cohort of the North Carolina Library Association Leadership Institute and a 
 mentor for the 2018 cohort. When not working\, Christie is a voracious 
 reader and yoga enthusiast. She lives with her husband and son in Concord\, 
 NC.\nLearning Objectives:\n\nAnalyze real-world library scenarios - from 
 onboarding and desk expectations to feedback delivery - to identify 
 differences in communication styles across generations.\nImplement 
 strategies for clear\, empathetic goal-setting during onboarding\, task 
 handoffs\, and succession planning that allow new employees to own their 
 roles without being shadowed by legacy expectations.\nApply nuanced 
 approaches to conflict resolution and team management that evaluate 
 employees as individuals rather than rely on generalizations.\n\n**Click 
 Here To Register**
LOCATION:Online - At Your Computer
ORGANIZER;CN="NC LIVE Training":MAILTO:help@nclive.org
CATEGORIES:NC LIVE, Webinar
CONTACT;CN="NC LIVE Training":MAILTO:help@nclive.org
STATUS:CONFIRMED
UID:LibCal-17703757
URL:https://libraryofnc.libcal.com/event/17703757
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