This session is designed to turn your staff into audiobook discovery experts, moving beyond simple title searches to master the nuances of the hoopla experience.

We will begin by navigating the Midwest Tape dashboard, the "engine room" where your collection management happens. You’ll learn how to move fluidly through the site’s features to manage your digital shelf and, more importantly, how to pull the specific hoopla reports that reveal exactly what your listeners are craving. Understanding these trends allows you to curate a more impactful experience for your community.

From there, we’ll shift into the patron’s shoes, diving deep into the hoopla interface specifically through the lens of an audiobook lover. We will explore advanced search functionality, genre-specific filters, and those "hidden gem" features that make browsing a breeze rather than a chore. 

To ensure your team stays supported long after the webinar, we’ll conclude with a tour of the Midwest Tape and hoopla Resource Center. Accessible via our Library Blog, this hub is your shortcut to troubleshooting FAQs, submitting platform suggestions, and accessing marketing materials that help promote your audiobook collection to the public. Join us to bridge the gap between a vast catalog and a perfectly matched listener.

Presenter: Ailisha Pratt is the hoopla Customer Support Specialist.

Learning Objectives:

Navigate the hoopla interface and guide patrons through advanced search features to find their next favorite audiobook.

Pull and analyze Midwest Tape reports, transforming raw data into actionable insights about your library's listening trends.

Explore the full suite of Resource Center tools and FAQs to confidently troubleshoot patron inquiries and promote digital collections.

**Register Here**